Delivery Services
- Most orders are processed within 24 hours
- Standard Shipping - Allow 5-7 business days
- Overnight Delivery (see shipping rate chart) Next business day delivery for orders placed by 2pm Eastern Time, Monday - Friday. (Allow one additional day for Alaska, Hawaii and U.S. Territories.)
- Saturday Delivery (see shipping & handling rates and add $23.95). Guaranteed Saturday delivery for orders placed by Friday at 2pm Eastern Time.
- 2nd Business Day (see shipping rate chart). Delivery within two business days for orders placed by 2pm Eastern Time.
Shipping and Handling Rates (U.S. Rates)
| Add an additional | |||
| Order Amount | Standard | 2 Day | Overnight |
| Up to $50 | $9 | $12 | $20 |
| $51-$100 | $14 | $12 | $20 |
| $101-$200 | $16 | $14 | $20 |
| $201-$300 | $19 | $14 | $20 |
| $301-$400 | $24 | $14 | $22 |
| $401-$500 | $28 | $16 | $22 |
| $501-$750 | $34 | $16 | $22 |
| $751 + | $38 | $16 | $22 |
Backorders
On occasion, demand exceeds our expectations. You'll receive updates on the status if there are any significant delays so that you may consider other options. Naturally, we won't charge your credit card until the item has been sent.
Customer service
For questions, comments or suggestions:
- Call toll-free 1-877-557-6935 Monday - Friday 9am - 9pm, Saturday & Sunday 10am - 4pm Eastern Time
- Send an email to service@jlpowellusa.com
Finding your fit
- Chest - Measure around the fullest part of your chest, keep the tape under your arms and over the shoulder blades.
- Waist - Measure around your natural waist where you normally wear your pants. Keep one finger between tape and body.
- Sleeve - Measure from center of back of the neck, following the curve of your bent elbow, and continuing down to your wrist.
- Neck - Measure around the base of your neck, keeping the tape measure comfortably loose.
- Belts - Order the same size belt as your pant waist size. If between 'even' sizes, order the next larger size.
Men's Sizing Chart
| M | L | XL | XXL | |
| Chest | 38-40 | 42-44 | 46-48 | 50 |
| Waist | 32-34 | 36-38 | 40-42 | 44 |
| Sleeve | 33.5-34 | 34.5-35 | 35.5-36 | 36.5 |
| Neck | 15-15.5 | 16-16.5 | 17-17.5 | 18 |
Returns and exchanges
If for whatever reason our product does not meet your expectations, simply return it to us in its original packaging for an exchange or refund. All return and/or exchange requests must be made within 30 days of order receipt.
Items must be unworn to be accepted as a return. For your convenience, we will send you a postage paid label for returns. Please call or email customer service for a label and RMA # to expedite your return.
Mail returns to: J. L. Powell
7406 Hwy 487
Mildred, PA 18632, USA
Visit us
If you're in the area, please stop by our store. It's about 75 miles east of Chicago. 1 Oak Street, Three Oaks, MI 49128. - 269-756-9765
